Privacy Policy
Poker Tavern Bundaberg is committed to protecting the privacy of visitors to our website and patrons of our offline poker venue and restaurant. This policy explains how we collect, use, disclose, and safeguard personal information.
It applies to information collected through our website, in person at 20 Quay Street, Bundaberg Central QLD 4670, and during offline poker events, poker nights, and dining experiences. By using our website or visiting our venue, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us and information automatically collected when you use our website.
- Information you provide: name, email address, phone number, and any details you include when contacting us, making a reservation, or signing up for poker evenings.
- Automatically collected information: IP address, browser type, device information, pages visited, and referring website.
- Venue-specific information: if you participate in offline poker tournaments or live poker events, we may record your name and contact details for event administration.
- We do not collect sensitive information such as financial account numbers or government identifiers.
How We Use Your Information
We use personal information to operate our offline poker venue and restaurant, respond to inquiries, and improve our services.
- To respond to your questions and booking requests for poker tables, card lounge access, and dining reservations.
- To administer offline poker events, poker nights, and live poker tournaments, including notifying participants of schedule changes.
- To send you information about upcoming poker evenings and restaurant offers, if you have opted in to receive such communications.
- To analyse website usage and improve the user experience.
- To comply with legal obligations, such as age verification for entry to our venue.
Disclosure of Personal Information
We do not sell or rent your personal information to third parties. We may disclose information only in limited circumstances.
- Service providers: We may share information with trusted providers who assist us in operating our website, processing reservations, or sending communications, under confidentiality obligations.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger or sale of assets, personal information may be transferred as part of the transaction, subject to this policy.
- We do not share personal information with advertisers or data brokers.
Data Security and Retention
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, or disclosure.
- We use secure servers and encryption for data transmission where appropriate.
- Access to personal information is restricted to authorised personnel who need it to perform their duties.
- We regularly review our security practices to address evolving threats.
- Retention: We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Your Rights and Choices
You have the right to access, correct, or delete your personal information, and to opt out of marketing communications.
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may ask us to correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal retention requirements.
- Opt-out: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us.
- To exercise any of these rights, please contact us using the details in the Contact section below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic.
- Essential cookies: necessary for the website to function, such as remembering your age verification choice.
- Analytics cookies: help us understand how visitors use the site, such as which pages are visited most often.
- You can control cookies through your browser settings; however, disabling essential cookies may affect site functionality.
- We do not use cookies for advertising or cross-site tracking.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us.
- Email: [email protected]
- Phone: +61 493 571 628
- Address: 20 Quay Street, Bundaberg Central QLD 4670, Australia
- We will respond to privacy inquiries within a reasonable timeframe, typically within 30 days.
Effective Date and Policy Updates
This privacy policy is effective as of 15 September 2026.
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.